Service Cancellation
- Clients may request cancellation before the project or service has started.
- Once work has commenced, cancellation requests will be reviewed based on project progress.
- OnikTech reserves the right to approve or reject cancellation requests depending on the work completed.
Tip: Contact us as early as possible if you wish to cancel.
Refund Policy
Refund eligibility depends on the stage of your project at the time of the request:
Not Started
Project hasn't begun yet
Full RefundIn Progress
Work partially completed
Partial RefundCompleted
Delivered or approved
No RefundNote: Partial refunds are calculated after deducting the cost of work already completed.
Non-Refundable Services
The following services are strictly non-refundable once delivered or completed:
Refund Processing
Once a refund is approved, here's how it proceeds:
Request Approved
Team reviews & approves refund
Processing
Initiated within 1–2 business days
Credited
7–10 days via original method
Payment Method: Refunds will be credited through the original payment method used during the transaction.
Client Responsibilities
- Provide accurate and detailed project requirements from the start.
- Respond to feedback and approval requests in a timely manner.
- Review all deliverables carefully before providing final approval.
Important: Delays caused by the client's failure to provide assets or approvals do not constitute grounds for a refund.
Changes to This Policy
OnikTech reserves the right to modify this Refund & Cancellation Policy at any time. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding refunds or cancellations, please don't hesitate to reach out.
Get in Touch with OnikTech
Our team typically responds within 24 hours on business days.